Regional IT Support Lead (Cambs.)

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Cottenham, Cambridge CB24 8UA, UK
182a High Street Cottenham England CB24 8UA GB


Regional IT Support Lead (Cambs.)


Salary:                   Dependent on Experience

Contract type:     Permanent, 37.5 Hours per week

Start:                     As soon as possible

Location:               Cambridge  & Other Regions


Astrea  Academy Trust is seeking to recruit an experienced and versatile IT professional to join our IT Support team to play a crucial role in leading and supporting IT across our Trust and Cambridgeshire based Academies.

You will provide IT support and management as the Trust grows. Vital to this position, is your ability to utilise analytical skills and critical thinking to resolve technical problems in a ‘best value’ manner to maximise the use of time & resources in line with the Trust’s policies.  You will be assisting IT teams in the region implementing new projects and ensuring these are delivered on time & within budget. Alongside project management you will deliver second & third line support to Academies, where requested, to enable Academy IT to run smoothly and staff & pupils to feel well supported.


This is an exciting opportunity within a fast-paced environment, providing you with experience of working in a varied high workload, you will be able to manage multiple tasks and prioritise your workload. The ideal candidate will be flexible, have good attention to detail and consistently provide excellent customer service.


About the Role:


The Regional IT Lead will provide vital support in the implementation of Astrea processes to the Trust and the Academies. This will include supporting decision makers with both internal and external stakeholders and working effectively to ensure maximised use of IT throughout the Academies.


You will be involved in the development and implementation of new technologies & systems and be key to supporting the day to day management of IT within the Trust. This role will utilise project management and change implementation skills while providing strategic support to existing IT teams in local (educational) settings.

About You:


You must possess high analytical skills, attention to detail and the ability to multi-task and above all the correct attitude and ethos to work in a driven role. You will be a good communicator and be familiar with varying IT systems but predominantly Microsoft.


You are accustomed to having a broad spectrum of tasks and can multi-task whilst producing high quality outputs within agreed time frames. Your prioritisation skills will be flawless and you can quickly establish and maintain good working relationships at all levels.


You are highly likely to have experience of a busy IT Department, in an Education setting and are looking for a step up and to take on more responsibilities.


If the above sounds like you, this is a fantastic opportunity for your own professional development and expansion of your personal skill set.



Essential Skills:


  • Strong project & personnel management skills
  • Strong knowledge of Microsoft Windows Server & Client Operating Systems and Office packages
  • Strong Knowledge of Microsoft Exchange & O365 and migration processes
  • Network administration experience
  • Network and server implementation experience
  • Experience managing IT procurement and managing projects
  • 5 GCSE’s including Maths & English
  • Experience in an IT Support Team
  • Ability to work under pressure
  • Dealing with IT Support requests, IT Installations and user provisioning
  • Knowledge of good IT practice & protocols including data protection


Application process:


Completed application forms and equal opportunities monitoring forms should be sent to


Closing date: 10th October 2018

Interview Date: TBC

Please CLICK HERE for a recruitment pack.

Please CLICK HERE for an application form.

Please CLICK HERE for an equal opportunities form.

We are committed to safeguarding and promoting the welfare of children and young people we expect all staff and volunteers to share this commitment. Posts are subject to enhanced DBS checks.

Closing date for applications
November 16, 2018
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