IT Technician - Astrea Academy

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All posts are subject to an enhanced DBS check and satisfactory references.

Astrea Academy Trust(100).jpg
Hartley Brook Road, Sheffield, UK
130 Hartley Brook Road Sheffield England S5 0AW GB

IT Support Technician (S Yorks Region)

 

Salary:                   £ 17,000 to £25, 000

Contract type:     Permanent, 37.5 Hours per week

Start:                     As soon as possible

Location:              South Yorkshire & Other Regions

 

Astrea  Academy Trust is seeking to recruit an experienced and versatile IT professional to join our IT Support team in assisting across all our Academies. You will provide IT support and management as the Trust grows. Vital to this position is your ability to utilise analytical skills and critical thinking to resolve technical problems in a ‘best value’ manner to maximise the use of time & resources in line with the Trust’s policies.

 

This is an exciting opportunity within a fast-paced environment, providing you with experience of working in a varied high workload, you will be able to manage multiple tasks and prioritise your workload. The ideal candidate will be flexible, have good attention to detail and consistently provide excellent customer service.

 

About the Role:

 

The IT Support Technician will provide vital IT support & assist in the implementation of Astrea processes to the Trust and the Academies. This will include supporting in decision makers with both internal and external stakeholders and working effectively to ensure maximised use of IT throughout the Academies

 

You will primarily be ensuring the continuity and good availability of Academy and in-house systems as well as being involved in the development and implementation of new technologies & systems and be key to supporting the day to day management of IT within the Trust.

About You:

 

You must possess high analytical skills, attention to detail and the ability to multi-task and above all the correct attitude and ethos to work in a driven role. You will be a good communicator and be familiar with varying IT systems but predominantly Microsoft.

You are accustomed to having a broad spectrum of tasks and can multi-task whilst producing high quality outputs within agreed time frames. Your prioritisation skills will be flawless and you can quickly establish and maintain good working relationships at all levels.

You are highly likely to have experience of a busy IT Department, looking for a step up and to take on more responsibilities.

If the above sounds like you, this is a fantastic opportunity for your own professional development and expansion of your personal skill set.

 

 

Essential Skills:

 

  • Strong knowledge of Microsoft Windows Server & Client Operating Systems and Office packages
  • Strong Knowledge of Microsoft Exchange & O365
  • 5 GCSE’s including Maths & English
  • Experience in an IT Support Team
  • Ability to work under pressure
  • Dealing with IT Support requests, IT Installations and user provisioning
  • Knowledge of good IT practice & protocols

Application process:

Completed application forms and equal opportunities monitoring forms should be sent to Recruitment@astreaacademytrust.org

The Trust has a Statutory and moral duty towards safeguarding the welfare of children and young people and requires all staff to share this commitment. An enhanced DBS check is required for this post.

 

Please CLICK HERE for a recruitment pack.

Please CLICK HERE for a job description.

Please CLICK HERE for an application form.

Please CLICK HERE for an equal opportunities form

 

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